Terms

Draft terms for AI yard concepts, project packs and refund requests.

LandscapePreview creates AI yard concepts for visual exploration. Upload only photos you have the right to use, and avoid sensitive details or other people's personal information. Outputs may alter buildings, boundaries, plants or dimensions and may resemble other outputs. They are not construction or permit drawings, measurements, cost estimates, or reliable plant suitability advice. Have qualified local professionals check any proposed work. Public examples are recorded AI studies, not a guarantee of your result. A limited anonymous trial is available. Additional generation requires sign-in and an eligible purchased project pack; there is no subscription. Verified sign-in can claim the same original trial result, and an eligible purchase unlocks its original download. The price, successful-image allowance and credit expiry come from the pack shown before checkout. Credit expiry does not promise that works or provider copies remain available for that period. A pending or uncertain generation is not proof of a completed delivery; payment, credit settlement and access follow the original service records. For a refund request, email support@landscapepreview.com with your order ID and reason. Request a full refund within 14 days of your first payment, regardless of how many credits you have used. We verify the order and process approved refunds through the original payment provider; this is not an automatic self-service refund. Contact support about duplicate or incorrect charges or undelivered service. Your rights under applicable law are unaffected. A refund or dispute review may restrict generation and private downloads while order and work history remain; restricted access does not itself mean records were deleted. Subject to applicable law, your rights in the inputs and the AI provider's terms, downloaded concepts may be used for personal or commercial visual exploration on a non-exclusive basis. We do not guarantee copyright ownership, exclusivity or freedom from third-party rights. You remain responsible for checking rights and for any real-world use. LandscapePreview is the service name; contact support@landscapepreview.com about this service or these terms.